Seven-day request window
Archit Mishra Research LLP is committed to providing each customer with exceptional service. Because our digital products and services may become accessible immediately after purchase, refund requests must be submitted within seven calendar days from the date of purchase.
Submitting a request does not guarantee approval. Each request is reviewed for eligibility under this policy and the terms presented at purchase.
Eligibility and deductions
- Approved refunds are subject to a 5% cancellation, convenience, and payment-processing deduction from the eligible refundable amount.
- This deduction covers payment gateway, platform, handling, administrative, and refund-processing costs.
- For EMI, No-Cost EMI, credit-card, or bank-financed payments, bank-side interest, foreclosure charges, taxes, and card charges are governed by the bank or payment partner and remain the customer's responsibility.
- If course access, community access, a digital product, bonus, tool, consultation, or third-party membership has been activated or consumed, its value may be deducted where applicable.
- Requests made after seven calendar days are not eligible unless required by applicable law.
How to request a refund
Email connect@autoinvestacademy.com from your registered email address. Include your full name, phone number, payment date, product or membership purchased, transaction reference, and reason for the request.
We may request additional information needed to verify the transaction and review eligibility.
Processing time
Once approved, refunds may take 7–15 working days to process, depending on internal verification, the payment gateway, and the banking partner. The time taken by your bank to reflect the credit is outside our control.
Contact
Questions about a refund can be sent to connect@autoinvestacademy.com or discussed by calling +91 88288 24000.